Where do I get a claim number?
are you open Saturday?
will the parts be ordered before i drop off my vehicle for repair?
if my vehicle's frame is damaged is it a total loss?
can you match the paint color?
can i get other service work done on my vehicle while it is in the body shop?
how long will the repairs to my vehicle take?
can i get a ride home when i drop off my car?
how can i get a rental car?
How will i know when my car is done?
is there a warranty on the repairs to my vehicle?
do i have to pay a deductible?
who do i pay my deductible to?
what forms of payment do you accept?
Precision Collision Center
What are betterment charges?
Parts that wear out and need replacement with time and use (i.e., tires, batteries, and suspension parts) are commonly subject to betterment charges when they are replaced during the repair process. These betterment charges are determined by your insurance company and are prorated based on actual miles on your vehicle.
Recommendations and precautions in the first 30 days.
Do: Wash the vehicle by hand with cool water and a very mild car wash solution using a soft cloth or sponge. Always use clean, fresh water. Wash your vehicle in the shade.
Don't: Do not use a commercial car wash. Stiff brushes or sponges could mar the finish and damage the surface. Do not "dry wipe" your vehicle. Dry wiping can scratch the finish. Do not drive on gravel roads. Chipping the finish is easily done in the first 30 days. Avoid parking under trees and utility lines which are likely to attract birds. Bird droppings have a high acid content and will damage a freshly painted surface. Also, tree sap can mar, or spot a freshly painted surface. Do not spill gasoline, oil, antifreeze, transmission fluid, or windshield solvent on the new finish. Do not scrape ice or snow from the newly painted surface.
Recommendations and precautions in the first 90 days.
Don't. Do not wax or polish the vehicle. This will allow the finish to dry and harden completely.